Shipping policy

Shipping Policy

At Coliseo Atletico Sports Ventures, we are committed to providing you with a seamless shopping experience. Please review our shipping policy to understand how we process and deliver your orders.

1. Shipping Locations

  • We deliver to all major cities and towns within the country.

2. Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Time

  • Standard Shipping: 3-7 business days from the date of dispatch.
  • Express Shipping: 1-3 business days (additional charges apply).

Delivery times may vary based on location and unforeseen circumstances.

4. Shipping Charges

  • Standard Shipping: Standard Shipping is Free for all orders above.
  • Express Shipping: Charges will be calculated at checkout based on your location and selected service.

5. Tracking Your Order

  • Once your order is shipped, you will receive an email or SMS with the tracking details.
  • You can track your order status via our website or directly through the carrier's website.

6. Delivery Conditions

  • Orders must be received by someone at the delivery address. If unavailable, the carrier may attempt redelivery or provide pickup instructions.
  • Please ensure the shipping address is accurate at the time of checkout. We are not responsible for delays or lost packages due to incorrect addresses.

7. Delayed or Missing Orders

  • If your order is delayed or hasn't arrived within the estimated time, please contact us at coliseoatletico@gmail.com.
  • We will work with our shipping partners to resolve the issue promptly.

8. Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, please notify us within 48 hours of delivery with photos of the issue.
  • We will arrange for a replacement or refund as per our Return and Refund Policy.

For further assistance, feel free to contact our support team at coliseoatletico@gmail.com. Thank you for choosing Coliseo Atletico Sports Ventures for your sports gear needs! 🚚✨