Refund policy

Return and Refund Policy

At Coliseo Atletico Sports Ventures, we are committed to ensuring your satisfaction with every purchase. Please review our return and refund policy below.

1. Return Policy

  • Eligibility: Products can be returned within 7 days from the date of delivery.
  • Condition: The product must be returned in its original condition, including:
    • Unused and undamaged.
    • Original packaging, tags, and accessories (if any).
  • Non-Returnable Items:
    • Items explicitly marked as non-returnable.
    • Damaged items due to improper use or negligence.

2. Refund Policy

  • Processing Time: Refunds will be processed within 7 business days after we receive and inspect the returned product.
  • Refund Method:
    • Refunds will be issued to the original payment method used during purchase.
  • Deductions:
    • Any shipping charges (if applicable) are non-refundable.

3. Return Process

  1. Initiate a Return:
    • Contact our customer service team at coliseoatletico@gmail.com with your order details and reason for return.
  2. Return Shipping:
    • You will be provided with a return shipping address.
    • Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
  3. Inspection:
    • Once we receive the product, it will undergo inspection to verify its condition.

4. Important Notes

  • Returns initiated after 7 days from the delivery date will not be accepted.
  • Refunds may be delayed if the returned item does not meet the outlined conditions.
  • For any questions or concerns, please contact us at coliseoatletico@gmail.com.

We appreciate your understanding and are here to assist with any concerns. Thank you for choosing Coliseo Atletico Sports Ventures!